Frequently Asked Questions and Answers | Formal

Questions and Answers

Frequently asked questions

  • What is the advantage of a 5-chamber window profile over a 4-chamber?
    Unlike the metal-plastic 4-chamber, where the profile thickness is 60 mm and the metal insert is 1.2 mm, in the case of the 5-chamber, the profile thickness is 70 mm and the metal insert is 1.5 mm, thanks to which they provide high sound insulation and are resistant to moisture, as well as being heat insulators.
  • What is the difference between thermo aluminum and cold aluminum?
    There's a heat sink inside that doesn't let the heat inside escape, and vice versa.
  • Profiles are products of which country?
    Profiles are produced in Armenia. with high-quality raw materials and German production lines, in accordance with international standards.
  • Do you make windows in other sizes besides standard sizes?
    Yes. The company accepts orders of any size. For details, please call 044 50 80 50.
  • Is it possible to purchase your products on credit?
    Yes, it is possible. It is also possible to pay in installments. FORMAL company cooperates with Acba bank. The annual nominal interest rate is 11%, and the actual one varies from 20 to 21%.
  • Which banks do you cooperate with?
    Yes, it is possible. FORMAL company cooperates with Acba bank. The annual nominal interest rate is 11%, and the actual one varies from 20 to 21%.
  • Where are your branches and what are your business hours?
    Kotayk, Abovyan, 2201, 2nd industrial zone, Building 20. Monday–Saturday, 09:00–18:00; and Sunday, closed.
  • Does your company install products? Is that service included in the bill?
    When ordering FORMAL products, we will measure, design, and install them free of charge, providing warranty service.
  • Is the mosquito net sold separately?
    The company accepts orders for anti-insect nets of any size for aluminum and metal-plastic doors and windows. For details, please call 044 50 80 50.
  • What is the difference between plastic and metal-plastic windows?
    Conventional plastic windows are structures whose frame and wings are made of PVC profile without adding additional reinforcing elements. This type of window has average strength and durability, but is favorable to the budget due to the ease of production and the relatively low price of the finished product.
  • How many years of warranty do you provide?
    2-3 (depending on the project, profiles) years warranty
  • After the inspection and drawing, how long does it take for the products to be installed?
    The installation period depends on the complexity of the project, its scope, and a number of other factors. Therefore, for details, we suggest calling 044 50 80 50.